Privacy Policy
The Capita Fiduciary Group is committed to whole-hearted compliance with the Data Protection Legislation in the Bailiwicks and regards the lawful and correct treatment of personal data as a fundamental obligation and one that is in keeping with Capita Group Plc’s role as a leader of outsourced business processing.
Set out below is an explanation of how the Capita Fiduciary Group uses information regarding visitors to this website and how that information is safeguarded.
Collection and use of Website Information
The information that is collected and stored during the normal use of this website is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored although visitors have the option, on certain pages within this site, to submit personal data to us by e-mail. The personal Data obtained by us in this context is used to provide you with information relating to our services.
Cookies
In order to improve the quality of our website and services, we may from time to time send out cookies. Cookies are text files that identify your computer to our service. Cookies in themselves do not identify the individual user, just the computer used.
Whenever a user visits our website we use cookies to track information such as how many times a site is visited by the same user / computer. Additionally, cookies are used to remember what areas users have visited so that next time they visit they can be automatically be taken to the right area. Only the website that posted the cookie can read it.
Most users will be able to adjust their Internet settings to accept all cookies, to notify them when a cookie is issued, or not to receive them at any time.
How information is stored on this Website
We do not store personal data on this website. All personal data is collected from subsequent e-mail communications and in establishing and managing a business relationship.
Disclosure
At an enquiry stage and / or during the course of conducting a business relationship personal data may be shared with the relevant business unit within the Capita Fiduciary Group and / or any of its affiliated companies within Capita Group Plc as well as other third party service providers to the extent necessary to accommodate an enquiry and / or to carry out our services.
In some circumstances it may also be necessary to share personal data with other third parties who have legal or regulatory power over the Capita Fiduciary Group.
Transfer of information
Personal data will not be transferred to any country or territory outside of the Bailiwicks: -
(i) Unless prior consent is obtained; and
(ii) Without ensuring that that country or territory has an adequate level of protection for the rights and freedoms of Data Subjects in relation to the processing of personal data.
(There are certain exceptions to this principle.)
Your Rights
By submitting personal data through this website and when establishing a business relationship with us, individuals are consenting to their personal data being held and processed by the Capita Fiduciary Group.
Any individual who is the subject of personal data has a right to have his/her personal data corrected, if inaccurate, or erased if there is not a legitimate reason for retaining it. To ensure the data we hold is accurate and up to date it is essential that the Capita Fiduciary Group be notified of any changes as soon as possible.
Any individual who is the subject of the data held and processed by Capita Fiduciary Group can make a Subject Access Request. A Subject Access Request Form can be obtained here. All requests must be in writing and addressed to the Capita Data Protection Officer providing sufficient details of identity, subject and timing to enable us to locate the data with reasonable effort. Capita Fiduciary Group will charge a fee of GBP 10 per subject access request to cover administration costs.
Records will not be held for longer than is necessary for the purposes for which there were obtained, taking into account Capita Fiduciary Group’s legal and regulatory obligations.
Links to other websites
This website may contain links to other sites and therefore care should be taken to review the privacy statements on other sites. Please note that websites to which this site may be linked may also make use of their own cookies.